Product Recalls

The safety and quality of our products is of the utmost importance to us. When product recalls for safety or quality issues are necessary, we aim to facilitate seamless and swift resolutions by first emailing customers impacted by these recalls. 


If you posses a recalled product listed below and have not yet been contacted by a Herman Miller representative, we ask that you please:

  • Stop using the product immediately.
  • Place the product in an area where a child cannot access it.
  • Email Herman Miller (DWR's parent company) at [email protected], or call us toll free at 1-800-338-2107 from 9am-5pm ET (M-F) to initiate a refund and free product pickup.

If email, please include "Product Recall" in the subject line, and the following information in the body of your message:

  • First Name*
  • Last Name*
  • Email Address*
  • Phone Number*
  • Street Address*
  • City/State*
  • Country*
  • Zip/Postal Code*
  • Pay to Name (for refund check)*
  • Refund Address (if different than contact address)*
  • Product Number*
  • Purchase Amount (please include any applicable sales tax and shipping costs paid)*
  • Local Currency (please attach a copy of your sales receipt if available)*
  • Any Comments

 

Product Safety Notice and Recall: Lauki 32", 47" and 60" Wide Dressers

While we have received no reports of safety concerns, injuries, or tip-overs, we have voluntarily initiated a recall of the Lauki Dressers. The recall is prompted by a change in a stability standard issued by the American Society for Testing and Materials (“ASTM”), an international organization that develops and publishes voluntary consensus technical standards for the furniture industry, among others. The Lauki Dressers do not meet a new ASTM stability standard that went into effect on August 1, 2019. This means the product could tip over and fall, causing a risk of personal injury or death, particularly to children.


The recalled products include:

100144158

  Lauki 32” Three Drawer Dresser, Glacier Grey

100144157

  Lauki 32” Three Drawer Dresser, Graphite

100144156

  Lauki 32” Three Drawer Dresser, White

10006123

  Lauki 47” Wide Dresser, White

100144127

  Lauki 47” Six Drawer Dresser, Glacier Grey

10008841

  Lauki 47” Six Drawer Dresser, Graphite

10001064

  Lauki 47” Six Drawer Dresser, Oak

10008840

  Lauki 47” Six Drawer Dresser, Walnut

100144161

  Lauki 60” Six Drawer Dresser, Glacier Grey

100144160

  Lauki 60” Six Drawer Dresser, Graphite

100144159

  Lauki 60” Six Drawer Dresser, White

 

Product Safety Notice and Recall: Nelson Thin Edge Group and Nelson Basic Cabinet Series

While we have received no reports of safety concerns, injuries, or tip-overs, we have voluntarily initiated a recall of the Nelson Basic Cabinet, Nelson Thin Edge Chest, Double Dresser, Cabinets, and Buffet ("Recalled Products"). This only includes products that were purchased in 2011 or later; vintage Nelson products are not included in this recall. The recall is prompted by a change in a stability standard issued by the American Society for Testing and Materials (“ASTM”), an international organization that develops and publishes voluntary consensus technical standards for the furniture industry, among others.

Learn More From Herman Miller

 

Product Safety Notice and Recall: Arc Furniture Collection

While we have received no reports of injuries, we have voluntarily initiated a recall of the Arc Collection Furniture. Surface paint on the furniture contain levels of lead that exceed the federal lead paint ban, posing a risk of lead poisoning. Lead is toxic if ingested by young children and can cause adverse health effects. The chairs, barstools and tables were sold in blue, white and yellow colors at DWR studios and outlets nationwide and online at www.dwr.com and www.Ebay.com.


The following SKU codes are printed on a white label affixed to the product packaging:

100193490

  Arc Café Chair Frame, Graphite Blue

100193491

  Arc Café Chair Frame, Sunrise Yellow

100193492

  Arc Café Chair Frame, Ghost White

100193495

  Lounge Chair Frame, Graphite Blue

100193496

  Lounge Chair Frame, Sunrise Yellow

100193497

  Lounge Chair Frame, Ghost White

100193498

  Barstool Frame, Graphite Blue

100193499

  Barstool Frame, Sunrise Yellow

100193500

  Barstool Frame, Ghost White

100193502

  Café Table, Graphite Blue

100193503

  Café Table, Sunrise Yellow

100193504

  Café Table, Ghost White

100193505

  Coffee Table, Ghost White

100193506

  Coffee Table, Ghost White

100193507

  Coffee Table, Ghost White

100193508

  Bar Table, Ghost White

100193510

  Bar Table, Ghost White

100193508

  Bar Table, Ghost White